FREQUENTLY ASKED QUESTIONS

Do you have minimums, or can I do just one shirt ?

We do not have minimum orders, however it is important to remember that pricing is always based on quantity, and the more shirts you order, the less they will cost.

I already have a design file, why do I have to pay for artwork ?

There are two stages of artwork; Creative ( the design itself ) and Production Art. The cost of artwork for a job can be driven by one or both. Read More Here

Can I provide my own shirts ?

There are some special terms and conditions you can read here.

Can Do you do more than just shirts ?

We offer a wide variety of customized apparel, banners, stickers, signs and advertising specialties.

Is the candy in your candy dish free ?

Yes!

What if I don’t like my shirts ?

We guarantee all of our work. Read our guarantee here.

Do you have samples of everything on your website ?

No, there are just too many products available, but we do have samples of our most popular items, and can order samples of most of the items we offer.

When do I pay ?

Payment is required at the time the order is placed.

Can I get shirts while I wait ?

We currently do not offer ‘While You Wait” service, but quite often can accommodate “Same day” orders. For more info see Rush Orders.

What if I need to change my order ?

Order changes will delay completion of the order, and may incur additional costs and restocking charges.

What’s the smallest shirts you sell ?

We offer Infant sizes down to newborn.

Can I eat all of the candy in your candy dish ?

Heck yeah! Not a good dental strategy, but knock yourself out.

Do you deliver ?

We do not as a regular practice offer delivery service, except in extraordinary circumstances.

Do you have free shipping ?

We do not currently offer free shipping.

Do I need an appointment to come in ?

No, we are open Monday through Friday from 9:00 am – 5:00 pm, and Saturdays from 9:00 am to 1:00 pm.

Do you do your own printing & embroidery?

We produce almost everything we do in our shop here in Tacoma.

Can you print on hats ?

We currently do not offer printed hats, but we do offer embroidered hats.

How long do I have to pick up my order ?

We will hold your order for 60 days from the time you are notified that it is ready for pickup. After 60 days, we reserve the right to dispose of the items in any manner we see fit.

Do you keep my screens ?

We would have warehouses full of screens if that were the case. Screen charges are “Screen setup” charges. We save the production files that are created to print the job, and make new screens each time the design is printed.

HOW IT WORKS

GET A QUOTE

Tell us what you want and when you want it. You can call us, or use our convenient Quote Request Form

PLACE YOUR ORDER

When you are ready, place your order with our customer care humans. They will send you an order confirmation to make sure there are no surprises.

APPROVE

We will send you a final proof of your artwork. Make sure to check all spelling, dates, and other critical details.

SHIRTS!

Get your shirts the way you want them, on the day you want them. Satisfaction Guaranteed!

DIGITAL HEAT
APPLIED VINYL

best for multi color
& full color small jobs.

embroidery

best for polo shirts,
hats, and outwear

CAD CUT VINYL

best for small jobs,
names, & numbers

screenprinting

best for durability
and flexibility.

DTG

best for small full color
jobs on cotton shirts.

WIDE FORMAT

BANNERS & STICKERS

GOT QUESTIONS?
Contact Us and talk to a real person

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